IT Manager
Company: Hirose Electric
Location: Downers Grove
Posted on: October 18, 2024
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Job Description:
Description: POSITION SUMMARYReporting to the President and COO,
shall be responsible for the IT Department, which includes the
company network, IT infrastructure, hardware and software for
required business services, as well as IT support for all company
users. This position currently has no direct reports, but will
scale in the future as needs arise.ESSENTIAL RESPONSIBILITIESThis
is a Hybrid position (hybrid is defined as on-site and remote
schedule). Core duties and responsibilities include but are not
limited to the following. Other duties may be assigned:1. Plan and
oversee the installation and maintenance of computer systems,
hardware and networks.2. Running regular checks on network and data
security.3. Identify and act on opportunities to improve, maintain
and update software, network and hardware systems.4. Develop and
implement IT policies related to network security, disaster
recovery, IT infrastructure, and best practice guides for the
organization.5. Design training programs and workshops for company
employees.6. Conducting regular system audits.7. Analyze resource
utilization and develop strategies to optimize performance.8.
Establish, measure and define IT goals and maintain an IT
roadmap.9. Monitor and analyze the success of IT initiatives and
projects and continually develop and evaluate new technologies and
tools for the company.10. Running and sharing regular operation
system reports with senior executives.11. Manage, oversee and
determine timeframes for major IT projects including system
updates, upgrades, migrations, and outages.12. Managing and
reporting on allocation of IT budget.13. Providing direction for IT
team members. (Future)14. Identifying opportunities for team
training and skills advancement. (Future)15. Troubleshoot issues
with network hardware equipment and peripherals such as servers,
switches, firewalls, NAS, copiers, phone systems, etc. as issues
arise.16. Work with our corporate IT department in Japan as needed
to resolve, upgrade, or implement new technologies as needed.17.
Set-up and distribute user devices such as PC's, tablets,
smartphones, VoIP phones and keep a detailed inventory of these
devices.18. Provide help desk support to end-users for hardware and
software related issues.19. Update or create procedures for related
tasks.20. Coordinate and assist in performing end-user device
updates.21. Ability to research solutions for network or end-user
issues.22. Recognize problems beyond scope of ability and seek help
from appropriate staff (internal or external) or his/her supervisor
in a timely manner.23. Ability to work after normal business hours,
weekends, or travel may be required occasionally.COMMUNICATION,
INTERFACE, TEAMWORK1. Build and maintain close relationships with
all Hirose personnel, business partners and customers in order to
provide the best service possible and to ensure company objectives
are achieved.2. Create and support a collaborative team environment
at all levels within the company.3. As needed, organize and guide
action teams to address issues that may have a substantial impact
on business operations and company objectives.4. Ability to work
independently or as part of an action team.5. Ability to maintain a
high level of professionalism under tense situations.
Requirements: RequirementsSKILLS AND QUALIFICATIONS: To perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.1. Bachelor's
degree in IT, computer science or a related field.2. A minimum of 3
years of experience in IT management.3. Strong teamwork and
communication skills.4. Knowledge of industry-standard computer
hardware and software systems.5. Experience with network
administration.6. Ability to work in a fast paced, dynamic, and
rapidly changing environment while meeting deadlines.7. Effectively
manage multiple items/issues/requests and be able to prioritize
those, following up as needed to insure timely and successful
completion.8. Be self-motivated and creative with exceptional
troubleshooting, analytical and problem-solving skills.9.
Exceptional attention to detail, organization, time management, and
follow-through skills are a must.10. Proficiency with Windows and
iOS operating systems. 11. Proficiency with O365 applications.12.
Experience with AD, Azure, SharePoint (site development), Windows
Server, Networking a plus. Ability and willingness to learn new
skills.
PId492bf4af6db-37248-35664510
Keywords: Hirose Electric, Milwaukee , IT Manager, Executive , Downers Grove, Wisconsin
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