Sr. Director, QA

Company: Barry Callebaut Manufacturing Iberica SA.
Location: Chicago
Posted on: February 5, 2025

Job Description:

Select how often (in days) to receive an alert:At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!About the role:Barry Callebaut is a global organization poised for growth; a company that has embraced the vision to delight its customers while out-performing its competitors, a business that is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions, and is focused on being a best-in-class employer. This position reports into the VP, Americas Quality, Food Safety and Regulatory. This individual will lead the implementation of the Quality Management Systems across multiple production sites in North America. The individual needs to be a dynamic change agent and visible leader to drive a high culture of quality. They must be well versed in Food Safety and Quality Systems. The individual will ensure that our products, facilities, processes and systems meet the required Company and legislative quality standards. The individual will provide short and long-term strategies that prepare the Barry Callebaut sites for new customer expectations and regulatory changes. The individual working with the leadership team will ensure a robust pipeline of talent to develop and place in assignments across the region. Finally, the individual is responsible for building and maintaining relationships with stakeholders and customers in the region and globally. Partnership with Supply Chain is critical to ensure quality execution at the plant level.Key responsibilities include:

• Change agent to drive a strong culture of quality at the corporate and plant level through partnerships with key stakeholder groups including supply chain, sales, R&D and marketing.
• Create an environment to continuously develop the people across the organization by upgrading competencies and skills. Coach employees.
• In conjunction with VP, Americas Quality advance the quality strategy. Provide aspirational functional direction.
• Direct oversight of six internal Barry Callebaut manufacturing facilities located in North America. Provide support and guidance to ensure implementation, development, and consistency of best practices. Ensure facilities are in compliance with company, customer, and regulatory standards and are prepared for internal and external audits. Ensure the implementation of corrective action associated with gaps are completed.
• Leadership role in risk assessment activity to identify areas of improvement across the supply chain and proactively develop plans to mitigate risks.
• Continually improve performance against key quality metrics such as customer complaints, quality related costs, audit outcomes by proactively leading initiatives.
• Lead and coordinate food safety or quality incidents with the internal stakeholders and customers.
• Participate in internal, supplier & co-manufacturer audits when needed.
• Continuously improve quality related knowledge, skills and understanding by conducting training programs and disseminating information covering standards, procedures and policies to assure employees are equipped to meet required standards.
• Develop strong working relationships with Barry Callebaut Americas Region senior leadership and Global QA.
• Manage QA budget.About you:
• Bachelor's Degree in Chemistry, Biology, Microbiology, or Food Science.
• At least 15 years of experience in Quality and Food Safety.
• Knowledge of Quality systems and policies, HACCP, Global Food Safety Initiative (GFSI) food safety standards.
• FDA Preventive Control Qualified Individual (PCQI).
• Practical experience in Food and or Beverage, preferably Chocolate.
• Experience leading and working with cross-functional teams.
• Strong written and verbal communication skills.
• Ability to drive projects to completion.
• Approximately 50% travel.What you can expect from Barry Callebaut:
• Competitive salary and comprehensive benefits package.
• Paid time off, plus 12 paid holidays, plus your birthday off.
• Environment that welcomes workplace flexibility.
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women's Forum and the Racial Equality Forum!
• Ability to grow personally and professionally within an organization that values development and internal career growth.
• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we've experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.#oneBC - Diverse People, Sustainable Growth.If you want to learn more about Barry Callebaut, please find further information here.
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Keywords: Barry Callebaut Manufacturing Iberica SA., Milwaukee , Sr. Director, QA, Executive , Chicago, Wisconsin