Team Leader

Company: Crown Cork & Seal Usa Inc.
Location: Tinley Park
Posted on: January 22, 2025

Job Description:

Key responsibilities and accountabilities: 1. Investigate factory quality problems, customer and consumer complaints using a broad range of skills and techniques such as

• Can performance testing
• Seam evaluations
• Coating performance tests
• Microscopy and metallography
• Plant trials
• Bev/Food processing simulation
• Provide reports with clear conclusions and recommendations 2. Manage and record work requests using appropriate IT systems
  • Prioritise work to ensure business needs are met and time is used effectively
  • Work within the Technical Support Team to ensure all requests are dealt with and resources are allocated efficiently
  • Liaise with other teams, departments and/or external resources to ensure the root cause of a problem can be established
  • Maintain proactive communication with stakeholders
  • Regularly review work for value added opportunities and update value added report
  • Monthly reports 3. Contribute to the wider activities of Materials and Crown Technology
    • Proactive approach to environment, health and safety and energy saving initiatives
    • Involvement in development and innovation teams as required
    • Full participation in workshops
      ESSENTIAL REQUIREMENTS Professional and academic qualifications:
      • Degree in science or engineering subject Or
        • Several years relevant experience in a similar technical support role Previous experience
          • Demonstrated ability to work in a laboratory or manufacturing environment Skills and competencies
            • Excellent written communication skills
            • Excellent interpersonal/verbal communication skills
            • Able to manage and plan multiple work requests Personal attributes
              • Customer focussed problem solver
              • Self-starter and able to work with minimal supervision, but also effective as a member of a team
              • Diligent and attention to detail
              • Able to learn and apply new techniques quickly and effectively
              • Enjoys a balance of practical work, job management and reporting Languages English PREFERRED REQUIREMENTS
                • Continuous improvement (eg 6) trained
                • Experience of metal packaging technology (beverage cans or metal vacuum closures)
                • Beverage and or Food filling and processing
                • Statistical knowledge
                • Trained in one or more relevant investigation techniques
                • Strategic thinker - able to translate problems into improvement opportunities by Jobble

Keywords: Crown Cork & Seal Usa Inc., Milwaukee , Team Leader, Hospitality & Tourism , Tinley Park, Wisconsin