Hybrid Insurance, Claims, or Benefits Member Service Reps

Company: Managed Care Staffers
Location: Chicago
Posted on: February 5, 2025

Job Description:

Hybrid Temp to Hire F/T Insurance, Claims, or Benefits Member Service Representatives Needed in Chicago Near Chinatown $23/hr

Find out more about this role by reading the information below, then apply to be considered.

Our client, a busy and growing Non-For-Profit Health & Welfare Fund Union located in the city of Chicago near Chinatown has staffing needs for some experienced hybrid temporary to hire full-time Insurance, Claims, or Benefits Member Services Representatives.



We understand that you cannot submit any comments or text with your resume. If you apply through Monster, please send a separate email to emurawski[at]managedcarestaffers.com with the answers to the following questions in order to be considered for this position:


How many years of medical insurance, TPA, or Union benefits customer service work experience do you have?
Do you have any Basys Software experience? If yes, how many years?
Is $23 per hour an acceptable pay rate working only 37.5 hours per week?
Is Chicago near Chinatown a commutable location for you on a hybrid basis?
Are you available to start onsite training in March?
You must be available to start group training in March of 2025 which will be 30 days onsite at the office in Chicago Monday-Friday (9:00am to 5:00pm).



After training you will be working a hybrid partially remote work schedule 2 days in the office and 3 days from home with flexible hours between the hours of Monday-Friday (8:00am to 5:00pm) for a total of 37.5 hours paid hours per week.



Our client is looking for individuals with recent medical insurance, claims, or benefits customer service work experience and not retail customer service experience.



Job Responsibilities

You will be responsible for answering about 50 incoming calls per day from members, providers, vendors, and medical partners and assisting them with determining eligibility, enrolling eligible members into plans, providing members with their claim statuses, performing accurate data entry, providing members with medical, hospital, prescription, and dental benefit information.
All calls must be documented in Basys.


Job Requirements

A High School Diploma is required.
You must have at least 2+ years of recent insurance, benefits, or claims customer service work experience preferably working within a call center environment.
You must have excellent customer service skills along with a professional telephone etiquette.
Effective problem resolution skills.
You must be well-organized, detail-oriented, and be able to multi-task.
Recent Basys Software experience is a plus.
Bilingual in Spanish is a plus.
Microsoft Office Word and Excel proficiency is essential with the ability to type at least 40WPM.



If you or anyone you know is interested, qualified, and currently available for employment please send an updated resume to us for immediate review and consideration.
Remote working/work at home options are available for this role.

Keywords: Managed Care Staffers, Milwaukee , Hybrid Insurance, Claims, or Benefits Member Service Reps, Sales , Chicago, Wisconsin