Director of Operations
Company: Above & Beyond Children's Museum
Location: Sheboygan
Posted on: February 4, 2025
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Job Description:
The Opportunity: Imagine helping to lead an organization where
business excellence meets boundless imagination. At Above and
Beyond Children's Museum (ABCM), our mission to "foster
exploration, imagination, and joy through immersive play" isn't
just for our visitors - it's woven into everything we do. We're
seeking a dynamic Director of Operations to orchestrate the
behind-the-scenes magic that makes memorable experiences possible.
This senior leadership role combines strategic vision with hands-on
operational expertise to ensure our museum thrives as both a
beloved community institution and a sustainable organization. Our
Values: We believe that children and families find meaningful
connection through play. We believe that play is for everyone, that
play is learning, that play is empowering, that play is inspiring,
that play is healing, and above all: that play is fun! This
position is instrumental in setting the stage for a safe, playful
learning and working environment. With curiosity and creativity top
of mind, the Director of Operations is the glue that binds
essential elements of our mission together.--Your Impact: As our
Director of Operations, you'll shape the future of a place where
childhood wonder meets operational excellence. You'll lead the
teams that transform our mission from inspiring words into daily
reality, while ensuring our organization runs smoothly and
efficiently. Key Areas: Strategic Leadership & Innovation ---
Partner with senior leadership to craft and execute strategies that
advance our museum's vision --- Foster a vibrant workplace culture
where accountability meets playfulness--- Lead and mentor key team
members, including our Welcome Desk Coordinator, Membership
Coordinator, Finance Manager, and Facilities Team --- Transform
processes and systems to enhance both visitor experience and
operational efficiency (example: streamline data collection to
better leverage marketing strategy) --- Attend Board of Directors
meetings with other leadership staff members and work
collaboratively with the Finance and HR committees --- Assist in
the implementation of the museum's strategic plan Financial
Stewardship & Growth --- Drive revenue strategies across
admissions, memberships, events, and retail --- Work in
collaboration with Executive Director to increase earned revenue
streams to be approximately 50% of overall revenue --- Collaborate
with our Finance Committee of the board to ensure fiscal
responsibility while investing in growth --- Develop innovative
approaches to enhance our membership and rental programs ---
Oversee management of our CRM system (Humanitru), POS system
(Square), and financial software (Quickbook) to ensure optimal data
collection and strategic growth --- Focus on sustainable growth in
visitation (currently 30,000 onsite visitors and 20,000 outreach
participants) and help to set best practices related to capacity
onsite Operational Excellence + Human Resources --- Orchestrate
daily operations to create seamless experiences for visitors and
staff --- Ensure our facility remains a safe, welcoming space for
exploration and discovery --- Build and maintain strong
relationships with vendors, contractors, and community partners ---
Oversee policies and procedures related to the hiring, training,
and retainment of the staff team The Person We're Seeking: You're
not just an operations expert - you're someone who sees the magic
in making things work better. You help us create a workplace where
creativity and efficiency are equally valued. You combine strategic
thinking with practical problem-solving, and you understand that in
a children's museum, every operational decision ultimately supports
moments of connection, discovery, and joy. 3-5 years in a
non-profit or similar organization and strong budget oversight
experience is preferred.--Compensation details: 45000-65000 Yearly
SalaryPIcf66e0b2aa6c-25660-36688424
Keywords: Above & Beyond Children's Museum, Milwaukee , Director of Operations, Executive , Sheboygan, Wisconsin
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